You have questions, we have the answers. Seriously, we have the answers. Need help getting to the mountain? What gear to hire? Is this the right product for me? Why is the ski blue? Scroll below to find out more...

Guide quicklinks:
"Planning a trip to Mt Ruapehu" - Read now
"Ultimate Ski Buying Guide" - Read now
"Mountain Gear Checklist" - Read now

Rental

Yes, we apply a discount on our normal prices on every extra day of hire. Also, check our deals page and grab yourself a bargain. SEE MULTI RATE DEALS

Yes! We recommend you come and get your gear the night before, so you are set for the morning 

If both Turoa and Whakapapa are closed, or you bring the gear back in the morning DRY AND UNUSED then we will gladly refund your money. 

No sorry. Turoa offers chain hire and shuttle services, and Whakapapa offers shuttles from the village. 

We need these details in order to setup your bindings so they are safe

We often have ex-rental gear that is available for customers to buy, Let us know in store and we can check what we have for you

If this is the case, please let us know as we will organize a drop off point for you, or you can bring it in the morning.

If you have the gear out on multi day hire, we will organise in store if you need to return the gear every day you dont use it. We are very flexible on this. Often if we do not need the gear, you can keep it and not have to return it... and not get charged.

Product Help

Lots of stuff.. check it out HERE

On & Off Mountain Help

Don't worry, we have a handy guide HERE

Not to fear, we have a handy guide to help you out HERE

We have a pretty good idea on the weather forecast, and can advise you on this. BUT we cannot be 100% sure. So best to make a decision HERE. 

Gear Service and Maintenance

We can get most tune-ups done overnight, depending on how busy we are, even in shop straight away 

Yes! we have a full montana equip workshop. For full details, visit HERE

Come in and see us. There is a good chance that we can assist. It all depends on what bindings you have and for what ski. 

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